Los efectos psicosociales generados por el COVID-19 en los trabajadores y sus familias. Sistematización de la experiencia de una empresa de Quito durante los meses de junio a agosto del 2020.

Abstract

The COVID-19 pandemic has had a strong impact on the lives of the entire population of Ecuador and the world, undoubtedly it also affected labor markets, the economy and companies, for this reason the present work of systematization of the experience was developed in a company in the city of Quito while I developed my professional function, The company, concerned about its labor responsibility towards its collaborators in the most critical moments of the pandemic, decided to grant an additional benefit to each of the collaborators, providing psychological help through various programs of attention that were implemented for each of the workers who needed professional assistance. The objective of this systematization was to relate the experience of psychosocial support provided to workers and their families during the months of return to work June-August 2020, with the purpose of evidencing and recognizing the role of the company and its workers at the time of the health crisis of COVID-19. This research was conducted from a qualitative methodology through the use of instruments such as observation and semi-structured interview, content analysis was used for data analysis. The participants of the research were satisfied in the interview, they recalled difficult moments they lived through with their family, but all of them highlighted the work that was done with them, the permanent follow-up, the professional counseling, the active listening, the psychological first aid were part of the strategy used to solve the moments of crisis of each one.