Sistematización de la experiencia práctica de intervención de la evaluación y propuesta de mejora del clima laboral en Cedocut, Sede Guayaquil en el período septiembre 2017 – agosto 2018.

Abstract

Nowadays, the working environment is one of the main factors of the organizations and the performance of employees. According to this reality and its needs, the Project to be presented is born. The systematization arises from the need to demonstrate the experience of intervention in the CEDOCUT organization and the main findings in the process, taking as axis in the General Systems Theory by Ludwig Von Bertalanffy (1982). This theory refers to the interaction of a system and the environment through the processing of inputs into results or outputs; in this case, the processing of the information through the application of the present project, in order to arrive to the results of the experience. The systematization uses a methodology of mixed type, without neglecting the work technology based on the project that includes the qualitative and quantitative analysis of the information through the evaluation instruments. The main findings are related to the project and the base is the systematization that correspond with the characteristic factors of the work climate of CEDOCUT and the improvement plan for the development and the fulfillment of the objectives of the organization.