Browsing by Author Silva Cruz, Carmen Elizabeth
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Propuesta de indicadores de gestión para evaluar las operaciones de las empresas de servicios hoteleros en el Distrito Metropolitano de Quito
Gavilanes Yugcha, Gabriela Alexandra; Silva Cruz, Carmen Elizabeth (Mar-2014) - [Director: Moreano Guerra, Grace Lilian]
This paper proposes a model degree of performance indicators to measure and evaluate the operations of the hotel sector of the Metropolitan District of Quito, defined as a tool to measure management.