Análisis del proceso en la adquisición y rotación de inventarios de equipos de telecomunicaciones en función de su deterioro, para la empresa ECISEC S.A., periodo 2021 a primer semestre 2023.

Abstract

The paper examines the mechanisms of inventory acquisition and turnover in ECISEC S.A., focusing on the risk of technological obsolescence during the period from 2021 to the first half of 2023. This research arose from the constant accumulation of low-turnover telecommunications equipment, particularly those related to the internet, which have caused losses due to obsolescence and high logistical costs due to prolonged storage. A mixed methodology was carried out that added quantitative surveys to corporate clients, with qualitative interviews to the purchasing and warehouse departments. The triangulation of data showed not only the operational impacts, but also the perceptions about the planning, control, and management of inventories. The findings revealed a lack of interdepartmental integration, although the company's technological infrastructure is operational, it lacks predictive tools and automated routines that can anticipate obsolescence or adjust inventory to market dynamics. The research concludes with the suggestion to use emerging technologies such as artificial intelligence, adopt demand models and strengthen coordination between operational divisions. The study concludes that effective inventory management, in this case, emerges as a key pillar to improve financial efficiency and allow an agile response to the constant changes driven by technology.