Análisis de la productividad en la fabricación de joyas de plata en la empresa “Ecuagoldfilled LJ”, en base a la filosofía Kaizen

Abstract

The purpose of this work is to analyze productivity in the silver jewelry manufacturing process at Ecuagoldfilled LJ, based on the Kaizen philosophy. By means of a diagnosis, the key operational processes were identified through a process map, data were collected during 17 days to evaluate the behavior of the raw material, identifying a high percentage of waste. Subsequently, analysis tools such as the Pareto diagram, control charts and the Ishikawa diagram were applied to identify the critical areas “casting and laser cutting” and the possible causes of material waste. As part of the analysis, key performance indicators (KPIs) were established focused on quantifying losses and measuring efficiency in the production stages. The findings confirmed that a structured analysis, using the Kaizen philosophy, allows the detection of aspects that affect productivity and provides a solid basis for future continuous improvement actions in the artisanal processes.