El proceso de logística inversa de las empresas de alimentos y la responsabilidad social empresarial en la ciudad de Guayaquil

Abstract

The present research focuses on the analysis of the implementation of reverse logistics in food companies in Guayaquil, with the main objective of evaluating its impact on sustainability and corporate social responsibility (CSR). Through a mixed approach and the literature review carried out, the design was descriptive of a transversal nature, applying surveys to 56 employees of the companies and interviews with personnel in charge of roles such as: Operations or Logistics Managers, General Managers and Supervisors of Production.