Análisis del impacto de la inteligencia artificial en los procesos administrativos y comerciales en las empresas del parque industrial del Valle de los Chillos periodo 2022-2023

Abstract

In this time, Artificial Intelligence (AI) has been gaining immense importance in society in different economic sectors and even more in companies in which certain processes and activities have been replaced by robotic systems. In this study, we will analyze the impact of this new tool in the organizations of the industrial park sector of “Valle de los Chillos” since, being mostly conformed by large industries, a more effective study will be obtained. Through a descriptive and quantitative research, where the results were obtained through surveys of employees of these industries, they stated that AI will have more benefits than disadvantages, because it will optimize time, processes and activities, thus achieving improved operational efficiency, to reduce costs, but maintain the same product quality, i.e. become more profitable and attractive in the market.