Factores vinculados al desarrollo del síndrome de burnout en trabajadores de una florícola ubicada en el Distrito Metropolitano de Quito

Abstract

The present research work evidences the different factors involved in the development of burnout in the collaborators of a flower farm located in the metropolitan district of Quito, in the Miranda - Conocoto neighborhood, being carried out this research in the period 2023-2024. This work counted with the voluntary participation of 75 workers of a flower factory with an estimated age range between 20 and 60 years old, all of them living in the surroundings of the sector. The study has a mixed approach, in turn the scope is descriptive and exploratory, the type of sample used is of convenience for the application of the “focus group”, due to the difficult access of the sample and for the survey together with the MBI the application was general, i.e. for the entire population, in the same way tools such as the application of the MBI instrument for the determination of burnout indexes were used, Likewise, the sociodemographic survey was used to gather specific data from the population and finally the focus group technique which consisted of a series of questions that sought to inquire in depth about the factors that the personnel considered most detrimental to the development of their work activities, these instruments were selected in order to meet the objectives set at the beginning of this research work. It is also important to mention that the data obtained during the development of the present study allowed linking factors such as age, sex, marital status, type of contract, working hours, etc. with the characteristics of the work environment, thus seeking to identify the predisposition to generate burnout in the Ecuadorian context, which results in high rates of predisposition to burnout in the floricultural work caused by the work environment, forced activities and long working hours.