Análisis del síndrome de burnout y su influencia en el clima laboral en una empresa privada ubicada en Quito

Abstract

This study analyzes the influence of burnout syndrome on the work environment of a private company in Quito. A quantitative approach was used, applying the Maslach Burnout Inventory (MBI) to assess emotional exhaustion, depersonalization, and low personal accomplishment, and the Organizational Climate Diagnostic Scale (EDCO) to evaluate employees' perception of their work environment. The sample consisted of 19 employees from different roles, allowing the identification of patterns in the relationship between these variables. Results showed that emotional exhaustion was the most prevalent burnout dimension, affecting 67% of employees. A negative correlation (-0.404) between burnout and organizational climate was observed, suggesting that a positive work environment could reduce stress and exhaustion levels. However, this correlation was not statistically significant, indicating the need for a larger sample in future studies. Additionally, work conditions and job satisfaction scored the lowest in organizational climate assessment, emphasizing the need for targeted interventions to improve these aspects. Recommended strategies include implementing employee wellness programs, promoting empathetic leadership, and establishing work-life balance initiatives. This research highlights the importance of addressing burnout as an organizational issue that impacts productivity and team cohesion. Proper management of the work environment and burnout prevention can significantly improve employee performance and well-being, fostering healthier and more sustainable workplaces