Impacto del síndrome de burnout en el desempeño laboral en trabajadores de una empresa de seguridad privada en la ciudad de Quito en el año 2024

Abstract

This research project is situated within the field of work psychology, specifically on burnout syndrome and work performance. The general objective was to analyze the impact of burnout syndrome on the work performance of workers of a private security company in the city of Quito in the year 2024. This study is based on a quantitative, non-experimental, cross-sectional and correlational methodology. The sample for this research was non-probabilistic and of convenience, taking into account 60 workers of a private security company in the city of Quito. The psychometric instruments used for this research were the Maslach Burnout Inventory (MBI) to analyze burnout syndrome and the Individual Work Performance Questionnaire (IWPQ) to analyze work performance. From the results, different types of correlations were found in each of the dimensions of burnout syndrome with job performance, thus showing the existence of a significant and negative impact of burnout syndrome on the job performance of workers.