Impacto del teletrabajo y su influencia en el desempeño laboral en los colaboradores: caso de estudio en la empresa privada de la ciudad de Quito

Abstract

The research aims to evaluate the impact that teleworking has on job performance with a sample of 60 employees in the private sector in Ecuador, focusing on work. Two scales are used: the Questionnaire to Evaluate the Impact of Teleworking and the Job Performance Questionnaire. Both were validated by SPSS. These questionnaires favor the evaluation of what corresponds to teleworking and job performance. What can be analyzed within the administration, operations, teaching and medical areas of the company is productivity, the fulfillment of their duties, communication between employees, performance, among others. It is analyzed that employees who perceive the conditions of teleworking favorably tend to report better performance in their work functions. This is related to factors such as the flexibility of teleworking, the improvement in the balance between personal and work life, or the positive impact on employee productivity so that the activities proposed by the company can be achieved.