Factores determinantes del estrés laboral del personal perteneciente al área Desarrollo Social del GAD El Tambo. Período octubre 2023 - enero 2024

Abstract

This research addresses the issue of determinants of occupational stress of the staff belonging to the Social Development area of the GAD 'EL Tambo'. Period October 2023- January 2024. To obtain this objective, a mixed approach was used, with a non-experimental cross-sectional design using quantitative and qualitative methods, it was applied to a population of 25 employees from different areas of the department, to meet the objective the ILO-WHO questionnaire was used and in turn a semi-structured interview to know the incidence, for the detention of the data the SPSS version 0.26.0 was used. The results of the questionnaire revealed that most of the employees 80% have a low level of stress in general, however, they have experienced stress due to contributing factors such as work environment, organizational structure, lack of cohesion and technology.