Influencia del salario emocional en el compromiso y lealtad de los trabajadores de una empresa privada de la ciudad de Quito

Abstract

This quantitative study examines the influence of emotional salary on employee commitment and loyalty in a private company in Quito. Emotional salary is recognized as a set of non-monetary benefits, including recognition, emotional support, and professional development opportunities. Through surveys and statistical analysis, it was identified that emotional salary has a significant impact on employees' level of commitment and loyalty. The findings suggest that emotional recognition and support in professional development are crucial for improving job satisfaction and the work environment.It is recommended to implement emotional salary strategies adapted to Ecuador's cultural context, as well as to train leaders in coaching and mentoring skills to meet employees' emotional needs and promote a positive work climate.