Propuesta de una mejora en el proceso del rendimiento del llenado de bebidas gaseosas mediante el ciclo de Deming

Abstract

This study was carried out in a company that produces carbonated drinks. Currently, the company shows a process performance of 64.31%, which is below the acceptable threshold of 70%. Therefore, the objective of the study was to propose an improvement in the performance of the beverage filling process using the Deming cycle. Mainly quantitative research methods were used to analyze data related to performance and its variables, such as availability and productivity during the filling process in the year 2023. Following the analysis of this data, engineering tools such as flowcharts were applied. Ishikawa and Pareto, and Failure Modal Effects Analysis (FMEA) in the TRIBLOC filling machine. Several deficiencies were identified, such as frequent blockages in the piping system, prolonged downtime due to frequent repairs, failures in the supply of raw materials such as syrup and CO2, lack of adequate training for operators and leaks in the CO2 circuit, which contributed to the poor performance of the process. An improvement proposal was developed that included reengineering of specific beverage filling processes, a training program to optimize operator performance, and a preventive maintenance plan to increase the availability of the TRIBLOC machine. As a result, a performance of 82.12% was achieved in the first quarter, compared to 67.30% in the previous semester, evidencing a significant improvement.