Bot de servicio para cumpleaños con reconocimiento facial e interacción humano máquina para el restaurante “La Taberna”

Abstract

As a search for innovation and adaptation to the digital era, the idea of integrating new technologies in restaurants in Ecuador has been raised, since it cannot currently be seen implemented in businesses of this style. The use of AI (Artificial Intelligence) as a complement to the functionalities and services already offered by the establishment allows creating a more relevant experiences for costumer, in addition to benefiting the business in many aspects. The use of a tool that allows the diners experience to be enhanced and personalized without having to overload the labor demand of workers is what motivates business owners to use this type of tools. A system is designed that first implements a program made in the Python language with an Nvidia Jetson Orin Nano as a controller, which contains a facial recognition moder to store customer data will later be detected. Scripts are also incorporated that allow the bot, which was previously designed, to interact with the user by displaying a graphical interface on a screen, also allowing the use if voice to give commands an the ability to communicate bidirectionally with the bot, all of it. This designed in a physical structure that resembles a waiter’s assistant. By connecting with OpenAI, the transcription of the voice to text was obtained and using a Google tool the text was converted to speech.