Perspectivas de eficacia sobre los alcances y límites de la tele consulta de psicólogos clínicos de una entidad de salud mental en el Distrito Metropolitano de Quito en el período 2024

Abstract

The present research has the purpose of analyzing the variables of the study, titled perspectives of efficacy on the scope and limits of the tele-consultation of clinical psychologists of a mental health entity in the Metropolitan District of Quito in the period 2024. This research is constructed by means of a qualitative methodology of non-experimental descriptive transversal scope by convenience considering the participation of three clinical psychologists. An in-depth semi-structured interview was used for data collection. The results indicate that tele-consultation is effective as a primary means of psychological care due to its accessibility and flexibility in terms of mobility, costs and time for both the clinical psychologist and the client. In fact, it is effective in the care of anxiety disorders and depression. The scope presented by synchronous technologies through videoconferencing is that it facilitates the exchange of information in real time. The relevance of asynchronous technologies through text messaging is the ease of coordinating the session with the client. However, tele-consultation presents limits centered on the lack of privacy and distraction in the environment, the absence of specialized training courses in ICT, the difficulty of carrying out psychological evaluations and the interference in the speed of the Internet.