Análisis, diseño y desarrollo de un sistema de automatización de la gestión documental en empresas a través de una interfaz gráfica intuitiva

Abstract

This technical project designs and implements a system of document management automation in companies through an intuitive graphical interface. The research problem is how to improve the efficiency, quality and satisfaction of users in document management, considering the external challenges of the environment and the opportunities of emerging technologies. The general objective is to facilitate the access, organization, preservation and dissemination of documents in companies. The methodology is of applied type, with a mixed approach, and is based on the modeling of processes with BPMN 2.0, the software development with power apps, power automate, sharepoint, sql database of azure and power bi, and the use of artificial intelligence tools. The main findings or conclusions are: the system significantly improves document management; the system adapts to the needs and preferences of different user profiles; the system facilitates the integration, collaboration and communication among the actors involved; and the system allows the analysis and visualization of the data generated by the system. The implications or recommendations are: to implement the system in companies that require improving their document management; to perform usability and performance tests of the system with real users and in real scenarios; and to explore other possibilities of improvement and innovation of the document management system.