Sistematización de la experiencia: Diagnóstico y Diseño de un plan de mejora en los procesos de selección de personal del departamento de recursos humanos en la empresa GISIS S.A en el año 2023

Abstract

The present systematization of experiences arises from the learning acquired in academic and professional practice, the approach of this research will allow us to know the elements theoretically exposed in classes and focus them on organizational praxis, identifying the various experiences within the period of internships in Likewise, by systematizing this experience, a company intends to communicate significant knowledge and learning throughout the intervention. The complexity of each process seen in practice is interesting. Organizational practice is usually given as an opportunity for personal growth. and professional for the student in training because there is a greater understanding of theoretical issues and there is a different orientation towards the future. However, from practice, it is presented to systematize this experience in the diagnosis and design of an improvement plan focused on personnel selection processes in which a review of policies, processes and procedures will be made in order to optimize future hiring in the times established by the organization, this arises with respect to the identification of needs that exist in the company when addressing the process of recruitment and selection of personnel, the conflict is presented by various symptoms, including: delay in closing the selection processes, new vacancies, unsuitable candidates, some of these symptoms described become a problem when 8 selecting the ideal candidate for a position, in addition, new requisitions for administrative and operational personnel arrive every week, to the point of having up to 40 selection processes per month, which is why, due to the demand for selection processes, it is not possible to meet the contracting times, causing the processes to continue to be delayed, and in turn the departments do not have the personnel complete for the fulfillment of the operations required in the area.