Propuesta de mejora del grado de satisfacción laboral y reducción de riesgos psicosociales en los colaboradores de una clínica de diálisis.

Abstract

Psychosocial risks and job satisfaction are factors that harm the employee and the organization, generating a deterioration in productivity and personal development of the individual, therefore, this research allowed to evaluate and objectively identify which aspects may be generating various consequences in the employee and in the company. Two questionnaires were applied to diagnose the presence or absence of job satisfaction and the existence of different dimensions of psychosocial risks, in order to analyze the findings and execute a proposal for improvement. Among the main findings we have the existence of a high level of psychosocial risk, with high percentages in all dimensions evaluated, including workload, autonomy, work content, supervision, participation, definition of roles and interpersonal relationships, as well as the existence of job dissatisfaction, with this information, an improvement proposal is executed, which is based on obtaining occupational well-being and minimizing the level of psychosocial risk in employees, through the application of several activities to develop assertive communication, time management, working conditions, workload among others, that is, this proposal seeks to involve all employees in the implementation of solutions.