Influencia del clima laboral en la motivación de los trabajadores de una empresa de servicios funerarios en la ciudad de Quito en el periodo entre octubre y noviembre 2022.

Abstract

The purpose of this research is to know the influence of the work environment on the motivation of the workers of a company that provides funeral services in the city of Quito, between October and November 2022. This research has a theoretical and practical support, the review of several authors allowed allowed us to clarify those variables with which we are going to work, which is the organizational climate and work motivation. As for the practical side, it was carried out by means of two quantitative measurement instruments: The Organizational Climate Scale EDCO, and the Work Motivation Questionnaire proposed by R. Steers and D. Braunstein, which has a formulation based on the theoretical aspects of David McClelland. It is worth mentioning that these instruments were applied to a group of 14 workers of this company, including administrative, sales and support personnel. The development of this research allowed us to make use of what we had learned about Organizational Psychology during our studies and to take it to a real work environment. The main results were the identification of the state of the work environment in which the company was, as well as those factors that allow workers to feel motivated to work directly with people in the midst of their feelings of loss.