Análisis en los Procesos de Selección del Personal en las Pequeñas Empresas del Sector Comercial de Guayaquil del año 2021

Abstract

The present study investigates the necessary elements to understand how small companies in the commercial sector of Guayaquil carry out their selection process in 2021. For this reason, the main theoretical and practical foundations related to the subject were reviewed, with the objective of analyzing the selection processes in small commercial companies in the city of Guayaquil. The methodology used is a descriptive model, documentary and field research, and a mixed approach based on the hypothetical-deductive study through the application of techniques such as survey and observation. The population of small businesses in the commercial sector in Guayaquil is 3,727.00, the selected sample resulted in 348, for which surveys were carried out on owners through the use of Information and Communication Technologies such as email, WhatsApp, and telephone. In conclusion, it was found that the main problem that normally arises when a company does not have efficient personnel selection processes is a minimum performance of its human resources and low productivity, so the model presented for the selection process of the small commercial sector was focused on solving this problem.