Factores protectores presentes en el proceso de resiliencia generados durante la COVID-19 en el personal del área de prevención del Centro de Apoyo Integral Tres Manuelas, Zona Centro, Quito- Ecuador, 2021-2022

Abstract

The present research work focuses on the analysis and identification of the protective factors developed by the staff of the prevention area of the Tres Manuelas comprehensive support center, in the development of resilience to adapt to the new normality due to the health emergency produced due to the Covid-19 pandemic. This research is inclined towards the humanistic approach, since it promotes a positive perspective of the human being through self-realization, highlighting the skills and abilities of the individual in conflict situations. The methodology that was used to carry out the research was through a qualitative approach with phenomenological epistemology, non-experimental cross-sectional design of a descriptive type. A sample was used with a total of 6 people, one man and five women between 28 and 55 years old belonging to the prevention area of the institution. In the execution of the investigation, an anonymous structured survey of 64 closed questions was applied, sent through the Google Forms platform to the participants. The survey is divided into 5 categories, which are: demographic data, self-esteem, support networks, recreational activities and work environment. Then, a categorization matrix was elaborated where the main protective factors were identified: self-esteem, support networks, recreational activity and work environment. Subsequently, the graphs of the results obtained and their description were made. Finally, the interpretation of the data by the participants was elaborated, which was verified with the information collected from primary sources through content analysis.