El teletrabajo y el conflicto trabajo-familia en época de pandemia, un estudio en empresas de Quito en los años 2020-2022.

Abstract

Given the confinement at national level caused by the virus of the COVID-19, the country adopted the modality of telework that as a consequence of the pandemic took a greater boom, for such reason the present systematization seeks to establish the existing relationship between the work-family conflict and telework in time of pandemic by the COVID-19 in the period 2020-2022. To carry out the systematization was applied the methodology of qualitative research, on a par with an exploratory study that by the nature of the systematization and in the context in which the systematization was given the literature was scarce, in relation to the descriptive study presents the characteristics and description of the dimensions, and explanatory as it allowed to explain why the phenomenon and its relationship with the variables raised. The results showed that during the confinement there was an increase in the workload and workday, likewise the workers could not establish a conciliation between work and family, which triggered the work-family conflict, it was also obtained that it was women who assumed greater household responsibilities, at the same time the management of coping strategies is also addressed. In view of the above, it is concluded that due to the lack of studies of this nature in the city of Quito, quantitative research could be conducted in the future to learn in depth about how this conflict was experienced by workers in different sectors of the city.