Estudio de mapeo sistemático de la automatización robótica de procesos

Abstract

Industry 4.0 or the Fourth Industrial Revolution refers to the Automation of Production through digital technology. Likewise, the way in which companies generate value is being transformed, prioritizing customer satisfaction. Robotic Process Automation is part of this new era and is presented as a solid tool that seeks to replace human labor in routine and repetitive processes so that companies leave repetitive processes to software and labor. of people are dedicated to tasks of greater importance and that this allows them to be more efficient at a productive level. Today many companies have implemented this technology and the results have been as expected, but even though it is already being implemented at an industrial level, there are still doubts about how ARP works, which is why this research was carried out. The main objective of this work is to carry out a systematic mapping study that allows to identify the applications as uses that are given to the ARP within the industries, as well as to know the types of processes that make up this technology and of course identify some tools that exist for Robotic Process Automation. On the web there is a lot of information about PRA, which is generally messy, dispersed, and unclear, which can become difficult for the researcher, due to this and through a systematic mapping the information of previous studies will be organized, systematizing and analyzing them, in this way helping to carry out more research on the subject in the future and that the researcher has the facility to find relevant information.