Intervención psicológica grupal, para reducir los niveles de estrés del personal administrativo de la Universidad Estatal de Bolívar (UEB), en el trabajo presencial frente al contexto de COVID-19, en la ciudad de Guaranda, periodo 2021 agosto – octubre

Abstract

The current framework of covid-19 has brought several repercussions on the human being, including the increasement in risk factors regarding the interaction of the subject with his environment. In current times it is essential that the human beings have to adapt their mechanisms to respond to the new demands derived from the new living style. The experience that served as the basis for the systematization of the project entitled "Group psychological intervention, to reduce the stress levels of the administrative staff of the State University of Bolívar (UEB), in the face-to-face work against the context of covid-19, in the city of Guaranda, between August to October 2021", was carried out with a total of fourteen people aged between 30 to 55 years. The categories of analysis defined in this systematization are: emotional and physiological responses. These two categories cover recognition and processing respectively. Besides there are coping strategies to face the stress that encompass emotional self-care, physical self-care, communication and assertive behavior. The methodology used was qualitative. The data collection was carried out from the application of psychometric scales, different types of observation and field diaries. Since these tools the processing of information was facilitated, allowing the collection of various verbalizations and behavioral attitudes. From them this work the intervention process was developed to be able to analyze the phenome. It made possible to obtain a greater understanding and deepening of the central problem of the project.