Propuesta de gestión de los procesos operativos de la Empresa Pública Municipal de Agua Potable, Alcantarillado y Saneamiento Ambiental del Cantón Azogues (EMAPAL EP), orientada al incremento en la recaudación de contribución especial de mejoras por obras ejecutadas

Abstract

The business models that have emerged in recent years require management systems that allow the improvement of processes and the interaction that arises between them, including the participation of various stakeholders, all in search of compliance with the objectives that they provide to the organization the necessary stability to last over time.