Diseño e implementación de una aplicación móvil multiplataforma para facilitar la comunicación de la empresa FERRO TORRES con sus clientes

Abstract

This project is to design and implement a multiplatform mobile application for the company Ferro Torre that aims to offer ease in communication with its customers, because technology in mobile devices gives the company a greater scope in its growth and improvement of the products it offers to customers. To build the mobile application that meets the needs of the company, a prototype or mockup was used that allows the validation of the functional requirements by the client, to avoid errors on the user interface on the real product. The design of mobile application is based on the information of the products offered by the company together with their characteristics and the means of communication, to be included within the application, with the aim of maintaining the traditional means of communication. In the development of the application, with a previously validated design, the Scrum methodology has been used as a framework to facilitate the construction and constant delivery to the client. Consequently, this application contains services for order management, intuitive quotation by users and the integration of different means of communication to facilitate the exchange of information with the user who uses the application. To conclude, black box and white box tests were carried out to validate the internal and external controls of the application for the delivery of a functional product that users can download from the official stores, Google Play Store and Apple Store.