Diseño de una solución móvil para el proceso de ventas de servicios y productos tecnológicos que mejore la experiencia transaccional de una microempresa

Abstract

This project is associated with a mobile application to promote the sales transaction, improve the process between different products and services. Through the application, customers will be able to know the offer of the microenterprise, as well as its services, the product catalogue; the same will be modified at any time that the administrator requires. Purchase the product you want to buy or the service you are looking for, may request the service of home delivery with an additional surcharge to the place where it is located in the metropolitan district in Quito with GPS, adding a value that is fair to the customer, this will help our clients remain in their homes safely, safeguarding the lives of them, it also has promotions and notifications to be aware of benefits that will help them save on costs and mobilization respectively. For the development of the mobile application, Extreme Programming was applied, an agile project management methodology that allows modifications to be made at any time. In addition, modern technological tools were used, such as the Flutter mobile development framework together with Kotlin, a non-relational database, Firebase, a Google Maps API and Android Studio for development. After testing the functionality of the application, in addition to Google analytics: obtaining results of active users running the application, a platform used, application stability and Firestore results which are: authenticated users, compilation, size and bandwidth of storage.