Estudio del clima laboral en el Benemérito Cuerpo de Bomberos Voluntarios de la ciudad de Cuenca, durante el período octubre 2021-febrero 2022

Abstract

The present work was carried out to know the causes of the work environment in the Meritorious fie Departament of the City of Cuenca, to achieve this objective it was applied to 156 employees in a work environment survey, which is divided into three demensions focused in organizational behavior, which are: individual system, interpersonal system and organizational system. This study aims to detect strengths and areas of apportunity, in order to be taken into account to carry out improvement processes within the organization.