Elaboración de un manual de funciones para mejorar la eficiencia de la empresa Newlead Cía. Ltda. Durante el período del año 2021-2022

Abstract

The psychology degree work hereby is about the elaboration of a manual of functions to improve the efficiency of the company Newlead Cia Ltda., as a necessary tool to take the company to a productive and profitable operation. Companies are profitable when people are productive in performing the functions for which they were selected. The functions manual defines the organizations and positions, produces clarity in the activities with clear objectives and efficient controls. The design of a manual of functions anticipates change, is projected into the future and is based on the strategic planning of the company. The objective of implementing a functions manual is to describe the specific functions, soft skills and profiles of each position, and not allow duplication of functions, low performance and inefficiency. The function analysis identifies the activities, skills, profile and knowledge necessary for the objectives of the positions and focuses the organization on productivity through the evaluation, control and classification of the positions. A manual of functions must be a specific document that is easy to understand and use, be a tool that ensures the objectives of each area and processes of the company. Currently, companies want to become market leaders, with stability and growth, for this, it is important to create tools that work in the organizational culture and in the collaborators, productive people turn companies into efficient and transcendent organizations in the market.