Propuesta de aplicación de la metodología DMAIC 6 sigma para mejorar la productividad en los procesos de fabricación de adoquines en la empresa CR Solution en Quito, Distrito Metropolitano.

Abstract

The objective of this study was propose the application of DMAIC 6 sigma methodology to improve productivity in the paver manufacturing processes in the CR Solution company in Quito, Metropolitan District. In first chapter, the referential framework was discussed with theorical information about DMAIC Six sigma. The second chapter contains the research methodology. Was chosen a non-experimental design research, with a descriptive scope, quantitative approach and cross section. For the collection of information, were used data collection records to measure information about the production process, and were conducted interviews with workers. The third chapter presents the analysis and interpretation of results. The data collected showed that the analyzed company does not have a production process document and has an inefficiency of 15% in the production batches, evidenced in defective units, both acceptable and unacceptable, and the average process time takes 7.7% more than established. The fourth chapter presents the DMAIC Six sigma implementation proposal. Through its 5 stages, this methodology showed improvement actions, whose results were analyzed and showed an increase of 17.6% in the annual income of the entity, applying an investment close to 7 thousand dollars, which would be recovered in 2 months with the estimated surplus.