Diseño de un modelo de gestión de procesos con la aplicación de herramientas Lean Manufacturing para el mejoramiento en la producción en una microempresa del sector de las artes gráficas.

Abstract

Micro-enterprises require the implementation of Lean Manufacturing tools and process management, in the Graphic Arts sector there is high competitiveness which implies the need to apply models that increase productivity. In the selected microenterprise there is a lack of standardization, human errors, overconfidence in carrying out activities and disorder, and it is necessary to attack these problems to avoid all kinds of waste in management. A research and exploration methodology was applied on the site for the Continuous Form and Advertising Printing lines and with the observation of the areas and the activities, the flow of the processes was carried out, data on production times, inventory and defects were collected and the current VSM was built with the identification of the bottlenecks to establish the action plan and achieve productivity improvement with the calculation of the OEE Global Efficiency through the variables of Availability, Profitability and Quality. The proposed model was developed with the generation of the process map, its characterization, implementation of 5'S, proposal of a Kanban board and construction of the future VSM with the projection of an increase in production, the OEE for Continuous Form increased by 16%. with D = 80%, R=78% and C=99% and for Advertising Printing 15% with D=80%, R=50% and C=99%, and an improvement in cycle times for bottlenecks of the two production lines to adjust to the sales rhythm established through Tack Time.